Welcome, Neighbors! I’m Charley
If you’re just getting to know me now, let me give you a head start. (This will be graded)
1. I’m from a small town which is actually a fairly populous city that a surprising number of people have heard of, but when you think of it you would probably picture the rural communities that surround it, not the city itself. (Lancaster, Pennsylvania)
2. It is my personal belief that, sometimes, run-on sentences and superfluous intensifiers are okay if it properly connotes what the writer is trying to say.
3. I studied at the Newhouse School at Syracuse University in New York.
4. I have seen the 2018 film, Game Night, with Jason Bateman and Rachel McAdams eleven (11) times in the 7 years since it was released.
5. For the life of me, I cannot do any fun accents or impressions. Don’t ask me to try-- it’s pitiful.
6. I once accidentally shaved my head. (Yes, accidentally.)
7. I’m starting to consider the possibility that I’m overusing parentheses. (But I’m taking no action to follow-through on change)
8. I have a little kitty cat who I love very much! She’s an orange tabby cat.
9. If you point at a tree, I can tell you which species it is!
10. Howie Mandel voiced Gizmo in the 1984 classic, Gremlins. (That’s not a fun fact about me it’s just a crazy fun fact that I can’t get over)
Resume
Communication-Focused Professional with Strong Technical & Creative Expertise
Experienced in Working with People & Creating Engaging Experiences in High-Traffic Environments
Educational Background
Graduate of Syracuse University
S.I. Newhouse School of Public Communications Bachelor’s of Science in Television, Radio, and Film with a Minor in Social Psychology
Skills & Certifications
Customer Service
Sales Strategies
Team Collaboration
Problem-Solving
Point-of-Sale (POS) Systems
Stock Management
Merchandising
Cash Handling
Photography (Canon 5D, Sony A7iv, etc.)
Video Editing (Adobe Premiere, Final Cut Pro, etc.)
Web Design (WordPress, Wix, SquareSpace)
Image Editing (Adobe Photoshop, Lightroom, Illustrator)
CPR & First Aid Certified
Intro Language Training in Basic Spanish, German, and American Sign Language
Career Experiences
Photographer, Videographer, and Video Editor for the New York Board of Rabbis
August 2024 to Present
Provided high-quality photography and videography services, maintaining clear communication and ensuring complete customer satisfaction with the final product.
Demonstrated strong time management skills by consistently delivering on time and within budget.
Adapted to customer feedback to ensure tailored, client-focused outcomes.
Seasonal Product Specialist at Apple Williamsburg
August 2024 to January 2025
Met and exceeded sales goals, ranking #1 in store in revenue and #3 in iPhone sales during my first quarter with the company, generating over $400,000 in attributed revenue and selling 200+ iPhones.
Achieved a Net Promoter Score of 85 and Team Member Score of 92, reflecting exceptional customer service and
collaboration with the team.
Delivered tailored product recommendations and promoted services such as AppleCare+, resulting in a 32% attachment rate with device sales.
Collaborated with a dynamic team to provide seamless customer experiences in a high-traffic retail environment.
Front Desk Receptionist & Cleaning Staff at Planet Fitness
May 2024 to September 2024
Managed daily gym operations, ensuring smooth facility operations, customer service, and a clean, safe environment.
Delivered top-tier service to members by addressing inquiries, processing billing, and maintaining equipment to maximize customer satisfaction.
Opened the facility at 4:30 a.m., managing operations during peak hours while ensuring customer needs were met.
Cage Associate at the Syracuse University Newhouse Equipment Cage
August 2022 to December 2022
Managed equipment check-outs and returns, ensuring inventory accuracy and maintaining quality control for students.
Provided technical support and guidance on cameras and equipment, ensuring smooth rentals and user satisfaction.
Demonstrated strong attention to detail and multitasking in a busy, fast-paced environment.
Live From Studio B! on Orange Television Network
September 2020 to May 2024
Head of Content Creation
June 2022 to December 2022
Rebuilt the content workflow from the ground up to maximize production value and educational efficacy.
Integrated subdepartments to divide pre-production, production, and post-production into specialized teams.
Led the show to receive two awards for pre-taped sketches created under my leadership.
Head of Graphics
January 2022 to June 2022
Created new outlines to bring on-screen overlays to a professional standard fit for broadcast television.
Implemented a new strategy to create custom thumbnails for post-airing Advertising-Based Video on Demand (AVOD) content to raise engagement and reach.